Years missing on timeline

Mark Tornetta 's Avatar

Mark Tornetta

30 Dec, 2011 11:32 AM

All that shows up is o's or negative numbers. Tried deleting and reinstalling. No help.

  1. Support Staff 1 Posted by SupportTeam on 31 Dec, 2011 12:06 PM

    SupportTeam's Avatar

    Dear Mark, we're very sorry that you are experiencing issues with the
    David Starkey Kings and Queens application. We are aware of some users
    experiencing issues using this app on version 5 of the Apple device
    operating system. We have submitted an update to Apple and hope that will
    be live soon. This update will address the issues you have highlighted.

    Many thanks for your interest in this Trade Mobile product.

    Trade Mobile Support.

  2. 2 Posted by Tim Caves on 31 Dec, 2011 04:35 PM

    Tim Caves's Avatar

    I also have the same problem with the timelines showing -2, -1 etc. since upgrading to IOS5.
    Tim

  3. 3 Posted by Jacqui Lofthous... on 29 Jan, 2012 07:14 PM

    Jacqui Lofthouse's Avatar

    Hello,

    I'm also seeing negative numbers on the timeline and none of my videos on the timeline are working. I'm running on a 5.0.1. and did download whilst connected to my home wi-fi. Would be grateful for information on how this can be resolved. Thank-you.

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