Not installing

marcfx51's Avatar

marcfx51

05 Aug, 2012 05:20 PM

Hi.
I've been trying to install this app for three days now without any luck. It seems to get halfway installed then goes back to start again. Im getting a error 8008 message. I have the most upto date OS and using a iPad 3. All other apps seem fine except this one. Any help out there that could get me to see this long awaited app??
Thanks.
Marc

  1. Support Staff 1 Posted by SupportTeam on 05 Aug, 2012 07:55 PM

    SupportTeam's Avatar

    Dear Marc

    We have found that Error 8008 is a problem with iTunes. Apple has a very useful troubleshooting document here:

    http://support.apple.com/kb/TS3297

    Please find the section on Error 8008 in that document and follow Apple's instructions.

    We hope that this resolves the issue for you. Please let us know if it does not.

    Kind regards

    The BeyondTheStory team

  2. 2 Posted by marcfx51 on 05 Aug, 2012 08:31 PM

    marcfx51's Avatar

    Thank you for your quick reply. It seems that it maybe a 'time out' problem but, seems strange that I've downloaded larger files than this app without any problems before. I'll look into my service provider and if I can get a fix I shall report it here for others if they have the same problems in the future.
    Once again, my thanks.
    Marc

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